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Privacy Policy

Your privacy matters to us. This comprehensive policy explains how dakureyvia collects, uses, protects, and manages your personal information in our venture building platform.

Last Updated: January 15, 2025 | Effective Date: January 15, 2025

Overview and Scope

dakureyvia operates as a comprehensive venture building platform, connecting entrepreneurs, investors, and industry experts across Australia. This privacy policy governs all interactions with our services, including our website at dakureyvia.com, educational programs, consultation services, and related digital platforms.

We're committed to transparency in how we handle your personal information. Whether you're browsing our resources, participating in our learning programs, or engaging with our venture building services, this policy outlines exactly what data we collect and how we use it to enhance your experience.

Quick Summary: We collect information to provide better services, never sell your personal data to third parties, and give you control over your information. You can request access, corrections, or deletion of your data at any time.

Information We Collect

Personal Information You Provide

When you engage with dakureyvia's services, you may provide various types of personal information:

Contact details including name, email address, phone number, and business address
Professional information such as job title, company name, industry sector, and business interests
Educational background and program enrollment details for our learning initiatives
Financial information when participating in investment-related programs (processed through secure, encrypted channels)
Communication preferences and interaction history with our platform
Feedback, reviews, and user-generated content shared through our services

Automatically Collected Information

Our digital platforms automatically gather certain technical information to improve functionality and user experience:

Device information including IP address, browser type, operating system, and screen resolution
Usage patterns such as pages visited, time spent on sections, and navigation paths
Location data (general geographic region, not precise location) to customize content relevance
Cookie data and similar tracking technologies for session management and preferences
Performance metrics to identify technical issues and optimize platform speed

Third-Party Information

Sometimes we receive information from external sources to enhance our services, always with appropriate permissions and legal basis.

How We Use Your Information

dakureyvia uses collected information for several core purposes, each designed to improve your experience and provide valuable services:

Service Delivery and Enhancement

Providing access to educational programs, resources, and venture building tools
Personalizing content recommendations based on your interests and professional background
Facilitating connections between entrepreneurs, mentors, and potential collaborators
Processing enrollments, managing account access, and handling service-related transactions

Communication and Support

Sending program updates, educational content, and relevant industry insights
Responding to inquiries, providing technical support, and addressing service issues
Delivering newsletters and promotional content (with your explicit consent)
Notifying you about platform changes, policy updates, and important announcements

Platform Improvement and Analytics

Analyzing usage patterns to identify popular features and areas for improvement
Conducting research to develop new services and enhance existing offerings
Monitoring platform security and preventing unauthorized access or fraudulent activities
Generating aggregated, anonymized reports for business intelligence purposes
Purpose Legal Basis Data Types
Service Provision Contractual Necessity Contact info, professional details
Marketing Communications Consent Email, preferences, interests
Platform Analytics Legitimate Interest Usage data, technical information
Legal Compliance Legal Obligation All relevant data as required

Data Sharing and Disclosure

dakureyvia maintains strict controls over data sharing. We never sell personal information to third parties and only share data under specific circumstances with appropriate safeguards.

Authorized Service Providers

We work with carefully selected third-party providers who assist in delivering our services. These partners are bound by strict confidentiality agreements and data protection requirements:

Cloud hosting providers for secure data storage and platform infrastructure
Email service providers for communications and newsletter delivery
Payment processors for financial transactions (they never receive unnecessary personal data)
Analytics providers for website performance monitoring and user experience insights
Educational technology partners for specialized learning platform features

Business Collaboration

With your explicit consent, we may share relevant professional information to facilitate business connections and opportunities within our venture building ecosystem. This includes introductions to potential co-founders, investors, or strategic partners when you've expressed interest in such connections.

Legal Requirements

In rare circumstances, we may disclose personal information to comply with legal obligations, protect our rights, or ensure user safety. This includes responses to valid legal requests, court orders, or situations involving potential fraud or security threats.

International Transfers: Some of our service providers operate internationally. When data is transferred outside Australia, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.

Your Privacy Rights

dakureyvia respects your control over personal information. You have several rights regarding your data, and we've designed straightforward processes to exercise these rights.

Access and Portability

Request a comprehensive copy of all personal data we hold about you
Receive your data in a structured, commonly-used format for transfer to another service
Access detailed information about how your data has been processed and shared

Correction and Updates

Update your profile information, contact details, and communication preferences at any time
Correct any inaccurate or outdated information in your account
Add missing information to ensure your profile reflects your current professional situation

Deletion and Restriction

Request complete deletion of your account and associated personal data
Ask us to stop processing specific types of information while maintaining your account
Withdraw consent for marketing communications while continuing to receive service-related messages

How to Exercise Your Rights

To exercise any of these rights, contact our privacy team at info@dakureyvia.com or visit our office at 39 Boundary St, South Brisbane QLD 4101. We'll respond to your request within 30 days and may require identity verification to protect your information.

If you're unsatisfied with our response, you can file a complaint with the Australian Privacy Commissioner or your local data protection authority.

Data Security and Protection

Protecting your personal information is fundamental to dakureyvia's operations. We've implemented comprehensive security measures designed to safeguard data throughout its lifecycle.

Technical Safeguards

End-to-end encryption for data transmission and storage of sensitive information
Multi-factor authentication requirements for staff accessing personal data
Regular security audits and penetration testing by independent cybersecurity experts
Automated monitoring systems for detecting and responding to potential security threats
Secure backup procedures with geographically distributed storage locations

Organizational Measures

Comprehensive privacy training for all employees handling personal data
Strict access controls limiting data access to authorized personnel only
Regular policy reviews and updates to address emerging privacy challenges
Incident response procedures for quickly addressing any data breaches or security issues

Data Breach Response

In the unlikely event of a data breach affecting your personal information, dakureyvia will notify affected users within 72 hours of discovery. We'll provide clear information about what happened, what data was involved, and steps we're taking to address the situation and prevent future incidents.

Data Retention and Deletion

dakureyvia retains personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

Retention Periods

Data Category Retention Period Reason
Account Information Duration of service + 2 years Service provision and support
Communication Records 3 years from last interaction Customer service quality
Financial Records 7 years Legal compliance requirements
Marketing Preferences Until consent withdrawn Consent-based processing
Analytics Data 2 years (anonymized) Platform improvement insights

Secure Deletion Process

When retention periods expire or deletion is requested, we use secure deletion methods to ensure information cannot be recovered. This includes overwriting data on physical storage devices and removing information from backup systems according to their scheduled refresh cycles.

Cookies and Tracking Technologies

dakureyvia uses cookies and similar technologies to enhance your browsing experience and gather insights about platform usage. You have control over these technologies through your browser settings.

Types of Cookies We Use

Essential Cookies: Required for basic platform functionality, including session management and security features
Performance Cookies: Help us understand how visitors interact with our website to identify areas for improvement
Functional Cookies: Remember your preferences and settings to provide a more personalized experience
Analytics Cookies: Provide insights into user behavior patterns and popular content areas

Managing Cookie Preferences

You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features. We provide a cookie preference center where you can adjust settings for non-essential cookies while maintaining core functionality.

Children's Privacy

dakureyvia's services are designed for business professionals and entrepreneurs aged 18 and older. We don't knowingly collect personal information from children under 18 without parental consent.

If you believe we've inadvertently collected information from a minor, please contact us immediately at info@dakureyvia.com. We'll investigate the situation promptly and delete any inappropriate data collection.

Policy Updates and Changes

This privacy policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. We'll notify users of significant changes through email announcements and prominent website notices.

Minor updates, such as clarifications or formatting improvements, may be made without individual notification. We encourage you to review this policy periodically, especially before providing new personal information or using expanded services.

Version History: Previous versions of this privacy policy are available upon request. This helps you understand how our privacy practices have evolved and ensures transparency in our data handling approach.

Contact Our Privacy Team

Questions about your privacy or this policy? We're here to help.

Email: info@dakureyvia.com

Phone: +61 422 241 977

Address: 39 Boundary St, South Brisbane QLD 4101, Australia

Our privacy team typically responds to inquiries within 48 hours during business days.